When We Don’t Know What We Don’t Know

I’ve noticed something occur multiple times in the past few weeks where something was communicated, and there it was laid out straightforward and the information didn’t just quite click.

There were a few occasions where I had written instructions to people at work thinking I was making it easier for them by having the information in writing for them to refer back to. But they didn’t follow the instructions.

In another situation, I was given instructions about particular policy on pricing. I even read the email multiple times for doing what I had to do. But it wasn’t until someone said it to me that I was able to understand. I felt kind of dumb because I was really trying to follow the directions and just didn’t understand. It did, however, make me more understanding of those who didn’t absorb the information in my emails.

There was a third situation where my boss asked me to look over a PowerPoint presentation someone had prepared. She did a lovely job including screenshots in the slides and was well versed in the subject to be able to explain it. As I read the slides, I felt they needed some explanation of the topics she only listed.

I mentioned to her that it’s helpful for people learning information for the first time to hear and see it, but she was adamant that the the presentation was perfect the way it was and the procedures could be provided in a document later on.

Fortunately, I mustered up enough self control to be tactful and not angrily point out that our boss had asked for my feedback for a reason. I just stated my points and offered my help if she wanted it. Her supervisor was copied in my email reply so I left it at that. He gently suggested we meet and I scheduled it for the next day to give myself time to cool down.

When we for together she still felt the slides didn’t need to be changed. Finally, I couldn’t keep quiet anymore and I said it. Our boss, “asked for my opinion and this is it”. I wished I didn’t say it like that but I couldn’t help it anymore. My opinion was sought for a reason. I did try to be softer with her as I gathered the info to add to the slides, after all, I didn’t know anything about the subject, she was the expert. I hope she was pleased with the outcome and would see that it would help people understand the information she would be presenting.

All of these situations remind me of Easter. People had been waiting for the Messiah for hundreds, maybe a few thousand years even, and still didn’t understand. Even those who had the privilege of being a part of his ministry didn’t understand what he was really saying about being the Savior. Like at the Last Supper when Jesus was talking about having to die Matthew 16:21, or when the apostles told Thomas they had seen Jesus after the resurrection John 20:24-29, or when the people at the temple didn’t understand what Jesus was talking about when he said he could destroy the temple and rebuild it in three days John 2:19. It wasn’t until after the resurrection that the started to understand what he had been saying John 20:9.

I’m not really sure what the solution is, other than being open to revising our opinion as our understanding increases and being patient with those who don’t quite get it yet.

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Boston

I visited Boston for the first time this weekend. It’s part of my plan to see more of the United States. It was a short trip, just for the day. I like short trips because it’s exciting packing the experience into a short amount of time and get a sense of the place. My friend Tracey came with me because she was also seeking an adventure. I had done some internet research and decided to visit the Freedom Trail and dine at Faneul Hall Marketplace. The Freedom Trail has sixteen historic sites like Paul Revere’s House, The USS Constitution, and various historic burial grounds.

Fortunately, Boston has a train, which makes it easy for a visitor to explore a new place. I was enchanted with the destination of the train headed in the other destination.

The train to Wonderland!

As we emerged from the subway onto State Street, there was a tour taking place and the guide was pointing out the unicorn statue on the top of this building.

Since we were hungry and anxious to be on our way we didn’t stick around listen to the guide. We let Google direct us to  Faneul Hall Marketplace which was said to have restaurants and shops. We stumbled upon a small crowd gathered in front of the hall listening to a street performer preparing to hang upside down from a contraption. Neither of us were concerned about this, nor could I get a picture of the contraption from out vantage point, so we continued on. I did find a picture this online.

Upside Down Perfomer

We pressed on hoping to find sustenance but there were more shops than restaurants an Faneul Hall. We continued on to State Street and admired the architecture as we searched for a place to dine.

After comparing a few restaurants we settled on the Granary Tavern (which Tracey quickly decided Granary would be pronounced like canary). The rustic restaurant had a nice view of State Street a warm inviting atmosphere with red brick walls and cozy brown wooden beams.

It was noon and the restaurant was still serving brunch. I thought it would be nice to have something breakfasty and then later dinner would be a contrast. I ordered French Toast, which I don’t normally eat, so I’d be trying something new. The meal tasted good, but I realized that ordering breakfast doesn’t excite me like it used to and I would have been happier ordering a lunch meal. It’s interesting how when you get out of your regular environment you can learn things about yourself. Tracey ordered clam chowder and experienced some of the local culinary cuisine.

As we waited for our food to arrive we decided on our next activity. We would go to the Boston Tea Party Ships and Museum since we like to learn about the area we are visiting on our travels.

The Boston Tea Party Ships and Museum was a delightful ten minute walk. It began with very Gilmore Girls like town meeting where the town was gathering to decide what to do with the shipload of tea sitting in Boston Harbor waiting to be unloaded. We were all given characters names and cards with information about our professions and how the differences of opinions were dividing the Patriots (the early Americans seeking Independence) and the Tory’s (the early Americans loyal to England).

I was Samuel Gore a house painter, whose father was a Tory.

The Patriots did not want to accept the tea because they felt they were being taxed without representation and wanted to handle their own business dealings instead of being under British control.

After a rousing meeting where we were encouraged to shout “Huzzah” when we agreed or “Fie” when we were angry,  it was decided we would meet at the ships during the night disguised as Indians and dump the tea overboard. We had to be careful because if caught we would be guilty of treason and the consequence was death.

Note: They never actually used the word “Indian” they gave us feathers and said this is how we would recognize other Patriots.

Here is one of our guides explaining the dumping of 342 chests of tea that night. There were other goods on the ship but the Patriots promised they wouldn’t touch anything other than the tea.

We dumped the (styrofoam coolers of) tea and headed below deck to see the storage area and living quarters of the crew members. Eight people had to bunk in this tiny area of the ship with no shelter from the cold winds or water.

Next, we were taken through the museum which displayed the only remaining tea crate from that time. It also showed portraits of the King of England and Samuel Adams having a conversation in a Harry Potter like fashion, the perspective of a Patriot Woman and a Tory Woman having a conversation, and a short movie depicting Paul Revere’s famous ride and a battle between the Patriots and the British. (Now that think of this, it was also a very Stars Hollow Experience. I guess that was based on reality :). )

I am told by Tracey the battle was significant because it showed the British the early Americans were going to stand their ground and would not be subdued. Tracey had to explain the movie to me because…ummm… I fell asleep. (In my defense I hadn’t slept much the night before, it was dark, and I guess the sounds of cannons firing is quite soothing.) Despite my nap, the tour was entertaining and I recommend it if you’re in the area.

After the tour we walked around exploring the city which is what I really enjoy doing. We found Downtown Crossing which is similar to Lincoln Road on Miami Beach. The very lively  Winter and Summer Streets were filled with people hanging out, stores, and  restaurants. We decided to go to the Corner Bookstore which was one of the sites on the Freedom Trail. We couldn’t find that bookstore, but  very close to same spot Google said it would be was the Commonwealth Bookstore filled with certified pre-owned books and rare prints which we explored that for a few minutes. I asked the owner about the Corner Bookstore and he said they moved a few years ago and then closed and the site that referred to is now a Chipotle.

So there’s history for you and this is one of the things I have a hard time digesting about Boston. It’s one of the oldest historic sites in the United States, yet it’s a modern city with new businesses springing up replacing the old ones.

 

We realized we were close to Boston Common which we had wanted to visit and were pleasantly surprised to realize we were close by.

Boston Common is oldest park in the United States. It was quite lively on this Saturday afternoon which I imagine was glorious for Bostonians as Winter turns into Spring. Some people were even lightly clad in tank ropes and shorts but most wore winter coats still.

View of the State House from the Boston Common

Tracey and I sat on a park bench chatting, observing the people and dogs pass by us, and occasionally getting lost in our thoughts. We were shocked when we realized we had been there a few hours. That’s one of the things about vacations people usually try to cram a lot of things in, but it was nice just to take it easy and absorb a new place.

 

Park visitors